IT Support London

More than IT Support, more than IT Services

When you ask an IT company for IT support, that’s not what you really want. What you want is a way to improve your business, to generate revenue – or to help your colleagues work faster. By redefining IT support we can do just that.

What you really want is better communication and improved business efficiency. At Purple Lattice, we could simply sell you these IT support services. But we don’t. We also focus on the business benefits that come with them.

People buy products or services, not for what they are, but for what they will do.

If you are based in London and would like further information about our IT support services then please call 020 8566 7772.

		Remote IT Support Service Our online IT support system allows us to connect to your PC from anywhere. As long as you have an Internet Connection we can support it.
IT Services - What we do

Online IT Support

Benefits to your business

Contact

We provide IT support services in the following areas of London:

- Acton
- Central London
- Chelsea
- Chiswick
- Ealing
- Fulham
-Hammersmith
- Holborn
- Hounslow
- Kensington
- Knightsbridge
- Liverpool Street
- Paddington & Bayswater
- Richmond & Twickenham
- The City of London
- West End, Mayfair, Soho and Marylebone
- West London
- Westminster

We also provide IT support in other London areas.

IT Support London, IT Consultancy and PC Support Solutions in London

IT support London is centred around the concept of providing quality IT support for companies based in the London region. In fact, IT support London is really much more than simple support. The whole idea of IT support is to help companies generate business and to increase revenue by improving processes.

IT support London helps companies review and redefine their working practices, to enable their colleagues to work more effectively. Communication has never been easier than it is today but the way information is processed by people and machines has become much more complicated. For businesses to survive and succeed during these difficult times, IT support London helps by improving the way information is communicated and processed to genuinely improve the level of business productivity.

IT support offered by Purple Lattice helps companies focus on the productive aspects of their business without neglecting the role of research and development.

IT support London works for the present but also works with companies to develop future business goals.

IT support London is provided by Purple Lattice for small and medium-sized businesses in the London region. Our IT support London helps businesses understand how good restructuring can really affect an individual's performance and productivity.

The key to success of IT support London is a mix of simple solutions to complex questions through a combination of experience, creativity and reorganisation. If a company needs remote IT support London that is also perfectly possible.

IT support London can help with wireless networks that offer cost savings especially when there is no between floors ducting or spacing. IT support London advocates well-conceived wireless networks in buildings with preservation orders or with asbestos locked into the walls. Ironically, it's not wireless networks that cause most of the problems in the experience of our IT support London teams, but hard to access faulty cabling. IT support London provided by Purple Lattice believes that wireless networks can considerably reduce computer downtime. Finding a cable fault can be a long and uncomfortable process.

IT support London can locate the source of the problem considerably more easily

If you are installing new networks there is no doubt that in the experience of our IT support London teams installing wireless networks is a lot quicker than installing wired cabling. In older offices, cabling has to be fed through walls, which causes disruptions and cosmetic damage.

Another advantage of wireless networks within offices is that, in the experience of our IT support London teams, it is much easier to move and install wireless networks in new offices as the equipment just needs to be transported and plugged in.

Probably the biggest concern for many companies in the experience of our IT support London teams is the backing up of essential data. Today, that data is of far greater value than the equipment on which it is stored. Recently, the UK Government has lost laptop computers on trains and from cars where the information stored within was almost priceless in terms of the level of confidentiality.

Adequately backing up data is a core message that is hammered home by our IT support London teams.

A Purple Lattice IT support London team will help you ensure that your data is safely stored in the case of theft or fire so that the unexpected does not damage anything more than just the hardware.

IT consultancy London

IT consultancy London provided by Purple Lattice offers quality IT consultancy which is really much more than just IT support. Our IT consultancy London teams help companies increase their revenue by improving their business processes.

Our IT consultancy London will help you redefine your working practices, to enable you and your colleagues to work more effectively. The way information is communicated and processed by people and machines has become complicated so, for businesses to survive and succeed during these difficult times, IT consultancy London provided by Purple Lattice helps by improving the way information is processed thereby improving productivity.

IT consultancy London supplied by Purple Lattice helps the productive aspects of business and IT consultancy London works with companies to develop future business goals.

IT consultancy London, provided by Purple Lattice, is for small and medium-sized businesses that are looking to manage good restructuring that can really affect performance and productivity.

IT consultancy London offers a mix of simple solutions based upon a combination of experience, creativity and reorganisation.

IT consultancy London can help install wireless networks where there is no between floors space for ducting. IT consultancy London believes that wireless networks in buildings with preservation orders or with asbestos problems are the simple solution as in the experience of our IT consultancy London teams, hard to access faulty cabling can cause no end of problems locating a fault. IT consultancy London provided by Purple Lattice can install wireless networks that will reduce computer downtime. If you plan to install new networks, in the experience of our IT consultancy London teams, wireless networks are quicker to install than wired cabling.

Another advantage of wireless networks, in the experience of our IT consultancy London teams, is that it is much easier to move and install wireless networks in new locations as the equipment can simply be transported and plugged in.

Probably the biggest concern for many companies in the experience of our IT consultancy London teams is preserving essential data. Adequately backing up data is a core message that of our IT consultancy London teams. A Purple Lattice IT consultancy London team can ensure that your data is safely stored off-site.

PC support London

PC support London teams provided by Purple Lattice provide quality IT support to help companies increase revenue by improving processes.

PC support London redefines working practices to enable colleagues to work more effectively. For businesses to succeed, PC support London helps by improving the way information is processed to improve business productivity.

PC support London offered by Purple Lattice helps companies focus on productivity without neglecting research and development. In other words, PC support London works to improve the present but also works to develop future business goals.

PC support London is provided by Purple Lattice for small and medium-sized companies. Our PC support London teams help companies understand how good restructuring can affect performance and productivity.

The key to success of PC support London offered by Purple Lattice is to develop simple solutions to complex questions through a combination of experience, creativity and reorganisation.

PC support London can set up wireless networks that offer cost savings especially when there is no between floors spacing for cables. PC support London believes that wireless networks are the simple solution in buildings with preservation orders or with asbestos locked into the walls. Ironically, it's not wireless networks that cause most of the problems in the experience of our PC support London teams, but hard to access faulty cabling. PC support London provided by Purple Lattice believes that there are fewer computer communication problems within offices with wireless networks and when there is a problem, PC support London can locate the source of a wireless problem much more easily than cables travelling along ducts, under floors and through walls.

A major concern for many companies in the experience of our PC support London teams is the backing up of essential data. Data is of far greater value than the equipment on which it is stored so adequately backing up data is a core message that is hammered home by our PC support London teams. A Purple Lattice PC support London team will help ensure that your data is safely stored in the case of theft or fire.

IT solutions London

IT solutions London teams operated by Purple Lattice offer quality IT solutions to help companies improve their processes. IT solutions London helps companies improve the way information is processed and IT solutions London helps individuals work more effectively.

IT solutions London offered by Purple Lattice helps increase productivity without neglecting R&D. In effect, IT solutions London works to improve the present and to develop future business goals.

IT solutions London is provided by Purple Lattice which created IT solutions London teams to help companies restructure and improve performance and productivity.

The key to success of IT solutions London is to develop simple solutions through a combination of creativity and reorganisation. IT solutions London can set up wireless networks when there is no between floors spacing for cables although IT solutions London teams believe that wireless networks are the solution in buildings with preservation orders or with asbestos problems. Most of the problems and breakdowns are caused by faulty cabling and faulty links, in the experience of our IT solutions London teams, whereas IT solutions London provided by Purple Lattice believes that there are fewer computer communication problems within offices with wireless networks. When there is a problem, IT solutions London can locate the source of a wireless problem much more easily than when cables are under floors and in between walls.

IT solutions London teams provided by Purple Lattice believe 100% in the backing up of essential data. Backing up data is a core message that is hammered home by our IT solutions London teams and one of our IT solutions London team will help ensure that your data is safely stored in the case of theft or fire.

IT consultancy services

IT consultancy services operated by Purple Lattice offer quality IT solutions to help improve processes. Our IT consultancy services also help companies improve the way information is processed and our IT consultancy services help employees work more effectively.

IT consultancy services provided by Purple Lattice help improve productivity without undermining R&D. In effect, IT consultancy services work to improve current systems and to develop future goals.

IT consultancy services is provided by Purple Lattice which created IT consultancy services teams to help companies restructure to improve performance and productivity.

IT consultancy services offered by Purple Lattice develop simple solutions through a combination of reorganisation and creativity. IT consultancy services can set up wireless networks as our IT consultancy services teams believe that wireless networks are the solution in buildings with preservation orders or asbestos problems.

In the experience of our IT consultancy services teams, most breakdowns are caused by faulty cabling and faulty links, whereas IT consultancy services provided by Purple Lattice believes that there are fewer problems within offices with wireless networks. When there is a problem, IT consultancy services can locate the source of a wireless problem more easily than when cables are under floors or between walls.

IT consultancy services teams provided by Purple Lattice endorse backing up data. The backing up data mantra is a core message that is hammered home by our IT consultancy services teams. Our IT consultancy services teams can help you set up adequate systems to ensure that your data is safely stored in the event of theft or fire.

Read here for more information » Hide Information

IT service management

IT Support London Information technology has become an essential part of doing business today. Our reliance on computers and digital communication is sometimes underestimated until there is a problem with our equipment, when it becomes only too clear how big a part they have come to play in our daily lives. A very large company will usually have their own dedicated team of IT staff to support and develop the company systems, but for small and medium sized businesses, the choice of how to handle the maintenance and upgrading of IT networks and equipment can be confusing. When things are running well a team of support staff may seem like an unnecessary luxury, but when things go wrong the more people there are on hand to help fix the problem, the better. One way around this dilemma is to enlist the help of an outside company. As an IT consultancy London based company, we are able to offer a full range of services that can be tailored to meet each individual client’s needs. In addition to providing technical support in the event of equipment failure, we can provide help with, and highly recommend, putting in place a safety net that will help your business to recover in the shortest time possible from any problems arising from the malfunction of IT systems or human error. Computers and peripherals can make up a sizeable chunk of a company’s annual budget and looking after them properly will help you to get the most out of them.

Recovery

Recovering from major hardware failure can be a daunting task which is why we place so much stress on having a safety net in place, as mentioned above. At the most basic level, you must have a procedure in place for the regular backing up of all data that is critical to the running of your business. IT service support companies can help you to get your equipment up and running again but if you have not been making copies of important data in a separate location then it will be harder for them to help you restore such data. Apart from information that is directly relevant to your business, personal data for each member of staff should be backed up too. Everyone has their own preferences with regard to the way they configure their work computer and the various programs they may use and this can all take up valuable time to restore in the event that they have a problem with their machine. Rebuilding a machine with the same configuration as it had before will be a lot quicker and easier if all these settings have been saved on another computer. We are aware that for PC help London offers a bewildering array of choices and we constantly strive to provide the best service possible to all our clients which, we believe, is why they choose to stay with us year after year. Each company we deal with is very important to us and treated uniquely.

Online help

IT Support Companies Although we are always happy to help our clients with advice over the telephone, or talk them through resolving a particular problem that they may have, there are times when it can be hard to solve a problem without being able to see exactly what is happening on the computer in question. With this in mind, we are pleased to be able to offer all our customers online assistance using GoToAssist software. This enables us to remotely view and administer any computer you may have a problem with, providing an extra dimension to our IT helpdesk London services. This software also allows us to offer more competitive support to clients as it means that there is no need for an engineer to travel to your site in many cases. We are of course happy to send someone out if you prefer and we aim to give each company the exact level of support that they desire. We can either take care of everything for you, or work in tandem with a member of your own staff when solving problems, if you would rather maintain some involvement in the support process. In the initial stages of setting up a support service for a new client, we will ask questions extensively, in order to be certain that we understand your requirements. Once the system is in place we can of course adjust it as necessary to make sure that we continue to meet all your IT needs as they grow and change.

IT consulting services London

As well as support services we can assist with many other areas that you may need help with. We can help to set up new networks or reconfigure existing ones. We are also able to help you with the transition from wired to wireless networking if that is something you are interested in. Wireless networks can be particularly useful when your office is located in a building that has no existing cabling installed or where it may be costly to do so. Apart from avoiding the cost of running cables through your offices a wireless network has practical advantages too. As the computers are not plugged into anything, it is not possible for staff to accidentally unplug them and cause problems with the network. The network can also be configured to allow staff to access it from their mobile telephones and laptops, which is especially useful for employees who are constantly in and out of the office. Our IT business solutions London service covers much more than just wireless networks and help with IT support of course. Prevention is better than cure as they say, and we provide services that aim to reduce the chances of your company experiencing any major problems in the first place. Virus protection and the installation and configuration of both hardware and software firewalls are two areas that target prevention, which we can act in an advisory capacity on, or take care of for you. Your network security is something that we take very seriously.

Setting up your hardware

Our many years of experience in installing and configuring IT systems, both for ourselves and our many clients, has given us a deep insight into the issues that many companies encounter when they look at buying new equipment, either for greenfield projects or to replace existing machines. Our service goes much further than a simple recommendation; for those that desire, we are more than happy to assist with the procurement and installation phases too and can take on turnkey projects where we will ensure the system is up and running to your satisfaction before handing it over to you. As experienced IT consultants London companies regularly place their trust in us to help them specify and procure digital equipment for their business needs and we believe that we fully justify this trust with our excellent service. We understand that companies may have budgetary restraints and do not want to waste money on high-end equipment that far exceeds the specifications required to carry out their business. On the other hand there are instances when upgrading current machines can pay dividends. It can be hard to know when it is possible to cut corners to save money and when only the best will do, which is where we come in. Once you let us know the amount that you wish to spend and exactly what you want to get out of a particular system or individual component, we will then recommend the best solution that we feel fully meets your particular needs.

IT support company in London

We firmly believe that whatever your IT needs, we can offer you something that will meet them at a competitive price. We are happy to be as deeply involved as you wish in setting up and maintaining your companies’ IT systems or are equally comfortable with providing a hands-off advisory service only, for those who may prefer to take care of things themselves, perhaps for security reasons where sensitive data is involved. That is not to say that we do not take your security seriously and we can assure you that we never jeopardise our clients’ privacy policies and always work to stringent standards. Nevertheless there are some businesses that wish to engage us in an advisory capacity only and we are more than pleased to provide our PC support services London area capability to them. For those that prefer us to take care of everything we can handle all your IT requirements, from the initial purchase and setting up of equipment, through to implementing data back up systems and maintenance schedules, assisting with their implementation and providing you with ongoing technical support in all areas of your business. Furthermore we are available to consult with at all stages of your company’s development and can help you to grow your IT systems to keep pace with your changing business needs. In the current economic climate even larger enterprises are seeing the value in being able to outsource IT functions to a competent IT support services London area company like ours.