IT Support Cost Calculator
You'll like this feature. Simply drag the sliders or input the right values into the boxes, telling us the equipment you have and a few other details, and well work out how much you're likely to pay for IT support from Purple Lattice. If you get confused, just call us for an accurate quote based on your current network needs.
The prices are based on the size of your network and how complex we think the type of work required might be. And, in keeping with our ethical, transparent policy, you'll never be charged any unexpected fees. Go to the calculator
Our prices are transparent, but what they don't tell you is the value you'll get. While you obviously have a budget, IT support should never be sold on price alone.
Real value
This is why we deliver value to your business. Value in the level of response you'll receive. Value in the technical expertise we bring to your workplace. And value in the peace of mind you get from knowing we're just a phone call away.
The exceptional customer service our customers enjoy comes from our happy workplace. Staff at Purple Lattice are highly skilled and we like to hang on to them – so we keep them sweet. Which makes for a better experience for our clients.
Unlimited queries
On top of that, you'll get an unlimited numbers of queries raised, even on our Bronze package. You'll also get proactive software that tells us about the state of your network, so we can act quickly if there's a problem.
And if there's a problem that's out of your contract? You'll receive preferential hourly support rates.
Ad hoc support
The service you need, when you need it. That's what our ad hoc support option is all about. You get the same technical expertise, the same responsive service and the same peace of mind as our contract customers.
What you don't get is the fixed commitment. Simply call us when we're needed to meet a specific business need. Ad hoc support covers any of our services – from planning and installation to ongoing support.
All this is available for an hourly rate of just £70, with a minimum callout of two hours. For remote support, we'll charge our usual hourly fee in increments of 15 minutes.
Call Purple Lattice today on 0 333 666 999 2 or use our contact page to hear more about how you can benefit from our IT support expertise for SMEs.