More than IT Support, more than IT Services
"In my office, the thing we all like most about Purple Lattice is that when we have a problem, regardless of if you get Daniel, the boss, or any of the others, not only do you get the same, quick, high-quality response, but also they all genuinely care about making sure they resolve things more than satisfactorily.On service levels, Purple Lattice is very good at being pro-active behind the scenes. They will spot a problem, such as a failed back-up, and tell us about it before we're even in the office in the morning! The other major advantage is that they can remotely trouble-shoot, which means minimum downtime as the response is immediate and the fix usually quick.Finally, we trust Purple Lattice, and knowing that your IT supplier has integrity with your company data is very important in this day-and-age."
Could your IT support be better?
You've searched all over London for an IT support company that knows about business. A London-based IT consultancy that really gets it. An IT consultancy that knows how to use IT to improve your business or to generate revenue.
It goes like this. You're probably a small to medium-sized London business. You don't want to pay a fortune for IT support. You also want to deal with a small, friendly consultancy that puts the customer first.
You're into communication and you like it when your IT consultancy gets to know your business and how many sugars you take in your coffee. You love it when your small, friendly IT company has big technologies in place to fix your problems more efficiently.
And all the better when they're delivered quickly by Microsoft- and Cisco-certified engineers who truly understand customer service. Who can even work remotely and who care about personal hygiene.
However we work, the upshot is maximum uptime – so your business stays in the game and you maximise your profits.
If we sound like your kind of IT support consultancy, call us today on 0 333 666 9992 or use our contact page.