Employees must be aware of how their work affects their co-workers, clients and suppliers. Work ethics are crucial, as they can determine the success or failure of many other elements. We try and develop the following characteristics:

Attitude - Showing confidence and self-belief is the right attitude. It's simply a determination to make life better for you and those around you.

Communication - Listen and understand. Communicate effectively by putting yourself in the other person's shoes.

Respect - Treat everyone how you wish to be treated – with respect. Don't put down your competitors.

Appearance - Keep yourself neatly groomed and dressed, and show proper etiquette. Keep the working area clean and tidy.

Organisation - Manage your work, time and stress. Prioritise, and adapt to change.

Teamwork - Work with each other and respect the rights of others.

Attendance - Arrive on time and give notice of absence.