Services

IT Services

If you’re a firm in a busy business-oriented city like London, you’ll know that it’s vital to have a fast and efficient IT support network in place to resolve any issues as soon as they arise. Here at Purple Lattice, we offer all sorts of IT support services for small businesses in London.

Our services range from assistance with your cloud hosting, backup or email systems to helping you work out any problems with your telephony equipment, like Voice Over IP services such as Skype.

When you’ve got a lot on your task list, IT is the last thing you need to be worrying about. By outsourcing all of these computer-based, cloud-based and network-based IT jobs to a reliable and dependable firm like Purple Lattice, you’ll be able to make the most of your work time.

Friendly and professional IT support

We look after our clients here at Purple Lattice.

We’re truly proud of our support teams, and that’s because they deliver amazing IT solutions to commercial clients day in, day out. Here are just some of the ways we’ll change your IT life.

Friendly, approachable staff. With Purple Lattice, gone are the days of stereotypes painting IT staff as unfriendly, quiet or single-minded. Our team members are all good communicators, and can guide you through the stages of the process with ease.
Good business sense. Our staff members know that it’s about more than just fixing network issues or ensuring kit is plugged in correctly. They know that your IT infrastructure is an integral part of your business, too, and so will always prioritise finding a solution for you.
Professional teams. Our staff will always act with the utmost professionalism, meaning that you can trust them with access to your data.
Hard-working and reliable. When a member of our team here at Purple Lattice gets started on a task for you, they’ll make sure they get it done as efficiently and quickly as possible. Now that’s good service!

IT Security

The world of cyber security is changing rapidly. No longer is it enough to simply install a firewall and hope for the best: now, there are all sorts of specific threats to deal with.

Data breaches seem to have been all over the news in the past few years, and as a result it’s no surprise that many businesses are turning to reliable and knowledgeable specialists such as Purple Lattice to help them secure their systems. And with the threat of large fines for those companies who do not comply, keeping your networks and hardware safe isn’t just a cybersecurity issue. Ultimately, it could mean financial life or death for your business.

From ensuring that your data management and collection processes comply with the General Data Protection Regulation (GDPR) which comes into force in just a few short months to ensuring that any vulnerabilities in your web and software architectures are filled in, we offer a wide range of IT security services to businesses across the Greater London area.

IT Consultancy

As historical figure Benjamin Franklin said: “By failing to prepare, you are preparing to fail.” Preventing the risk of failure when you implement a change to your IT systems is essential, and here at Purple Lattice, our consultancy teams can help you get prepared.

Whether you’re looking at installing a new cloud-based system such as Office 365 for some of your crucial business functions or you’ve decided to upgrade your company’s operating system to the next level, we’re here to help. We can also assist with the IT side of physical changes, such as office moves, and we’re also available to talk through and help plan significant company IT events such as web development, hardware changes or switches to new suppliers.

By working with Purple Lattice and enjoying the benefits of top notch IT support services London, you can ensure you don’t fail to lay the groundwork for a significant change.

Office 365 & Hosted Email

There’s nothing worse than discovering that your emails are not sending and receiving, or that your hosted email server isn’t giving you the reliability you need.

Luckily, there’s an alternative available. Office 365 offers a range of excellent cloud services designed to prevent these issues, such as strong integration with Microsoft Office, boosted security levels and instant access to shared calendars and other crucial pieces of information.

Email migration may seem like a scary prospect due to the importance of this communication tool to many modern offices, but with experts like Purple Lattice on your side, the process can be smooth and hitch-free.

More than three-quarters of British businesses already use cloud services, and by investing in the cloud consultancy services of a firm like Purple Lattice to manage your switch to cloud email, you can ensure that you don’t fall behind.

Business Continuity

Nobody likes to think of the worst happening and their business facing disruption. But if your business does experience an incident that causes problems, it’s vital that you have the business continuity infrastructure in place to make sure that there’s minimal to no impact on your business processes – and, ultimately, your bottom line.

By harnessing the power of the cloud, you can make sure that you never miss a day of business. Installing comprehensive and failsafe data alternative cloud workspaces, for example, means your staff can pick up their tasks even if the office becomes temporarily inaccessible, while keeping your commitment flexible means that you’ll easily be able to scale upwards in the event that your business experiences a sudden surge in demand or workload.

What’s important is that you use a firm with an excellent reputation for cloud business continuity services, and that’s where Purple Lattice can step up to the plate and provide you with that important peace of mind

Data Back Up

Businesses of all shapes and sizes rely on effective data management systems every single day, and no matter whether you’re a one-person band or a large corporation, the information we consume and produce is vital to the successful functioning of any business.

The business costs of losing access to this data – or, even worse, having it wiped altogether – are just too great to think about. That’s why protecting the data you use and create is essential, and backup services in the cloud are ideal for this purpose.

Developing a service which not only offers the technical capabilities to retain all of your information but which is also fully secure and protected against prying eyes can be a time consuming process. That’s why we can help you build a data backup service that suits your needs, and install and manage it on your behalf – meaning you can focus on building your business.

Hosted Desktop and Servers

Whether you have a distributed workforce, your staff have work from home rights or your teams simply sometimes need to work from locations that aren’t the office, it’s worth investing in a sophisticated, cloud-hosted desktop and server system.

A virtual desktop, as it is known, can revolutionise the way your teams do business. If you need a file on your work computer to answer an urgent query at the weekend, for example, all you need to do is log on to your virtual desktop from your laptop, tablet or other device.

With Purple Lattice able to support you every step of the way, you won’t need to worry about who to turn to if there are hitches or bumps along the road. And with data security always at the forefront of what we do, we will make sure that your all-new virtual desktop systems are fully safe to implement.