Author Archive

Ten cyber threats you must protect your business from in 2019

October 7th, 2018

  If 2018 was the year of the ransomware attacks, 2019 will likely be known as the year our over-reliance on technology was tested. Cyber threats to business are constantly evolving and many companies are open in their admission that they do not have the resources to keep up. As a leading supplier of IT support in London, we work with many companies that are doing all they can to protect their business from the threat of cyber attacks, but we know there are countless more that may fall foul of these threats in 2019 and beyond. Connectivity problems Many large companies have generators in place to ensure they can handle power outages, but what would your company do if it was the internet and not the power that went down? As a society, we’ve become reliant on the internet to function, so what happens if this connectivity is threatened? With global political tensions rising, it isn’t hard to see a time in the not too distant future when bringing down the internet is an act of war that would have dire political, commercial and societal consequences. IOT backdoor for ransomware The Internet Of Things allows us to order dog Read More

How R&D tax credits and innovation grants help IT support companies innovate

September 18th, 2018

  Innovation is one of the strongest drivers of economic growth in the developed world, so business leaders need to pay utmost attention to new technologies, products and services within their sector to ensure continued profitability and optimised service levels. This is particularly important for IT companies providing IT support and tailored technology solutions to different businesses. One of the major benefits of innovation is that it assists in leading to higher levels of productivity within the workplace. This in turn leads to growth of underlying economies and the creation of new markets. Innovation is not just about a major breakthrough or technological advance, even the smallest changes can lead to the development of new markets and gains in productivity. Within the IT consultancy field, it’s often the case that business clients require tailored software solutions to meet their requirements exactly. This is particularly so in some of the major city hubs, like London, where the competitive pressures are fierce and there are an abundance of specialist sectors, like fashion, retail, finance and insurance. IT consultancy work of this nature is highly likely to fall within the remit of R&D tax credit or innovation grant eligibility, so it’s important IT Read More

Frequently Asked Questions on IT Support

September 14th, 2018

  We are always happy to personally answer queries about IT support and the services we offer. However, to help you, we’ve compiled some of the frequently asked questions.   What is IT Support? IT support services cover everything you need to ensure that you have the right technology for your organisation, and that it is being used to maximum advantage. For example, this could include replacing outdated hardware, migrating you to a new Server, building better remote connectivity, facilitating new office IT or supporting you when you relocate your business. However, it could be helping you with less onerous tasks too, such as providing you with the best software and Cloud platforms for your business. IT support can also involve training and troubleshooting, to keep staff on track. Importantly, IT support also provides the skills and insights to keep you legally compliant, meeting data management obligations and shielding you from cybercrime.   Why is IT Support important? When it comes to IT support, organisations of all sizes need to be sure that they have every angle covered to high standards. This includes not just having IT devices and systems that match current business needs; your competitive edge and profitable Read More

A guide to becoming an IT Consultant

May 24th, 2018

  If you are someone who enjoys working with Information Technology (IT), and you like to work with different people and solve unique problems on a daily basis, you may be interested in working as an IT consultant. If you take this career path, you can work for one of the many consulting companies in the UK (or around the world), or you can work for yourself. But do you have the attributes required to be an IT consultant? What qualifications will you need to attain? Read on to discover everything you need to know.   The responsibilities of an IT consultant   Firstly, it is important to understand the responsibilities involved in IT consultancy, so that you can determine whether this is a career that is suitable for you. As an IT consultant, you will be expected to… – Meet with clients to determine their requirements – Assess IT requirements and provide objective and independent advice – Define network, hardware and software requirements – Identify potential clients and maintain good relationships with existing clients – Be involved in IT support and sales where appropriate – Organise training for users – Prepare documentation, including progress reports – Design, test, install Read More